{"id":6498,"date":"2021-02-18T20:45:45","date_gmt":"2021-02-18T20:45:45","guid":{"rendered":"https:\/\/blog.srpnet.com\/?p=6498"},"modified":"2024-09-19T13:43:42","modified_gmt":"2024-09-19T20:43:42","slug":"srp-supplier-diversity-spotlight-gsa-courier","status":"publish","type":"post","link":"https:\/\/blog.srpnet.com\/es\/srp-supplier-diversity-spotlight-gsa-courier\/","title":{"rendered":"SRP Supplier Diversity Spotlight: GSA Courier delivers a positive attitude"},"content":{"rendered":"\n

Three simple yet powerful words guide the Bates family of GSA Courier <\/a>: Positive. Mental. Attitude. <\/p>\n\n\n\n

\u201cPositive mental attitude is the core of what we\u2019re about,\u201d said Phillip Bates, Chief Operating Officer of PMA Max Transport Inc., doing business as Global Services of Arizona and GSA Courier. \u201cWe come in every day with a positive mental attitude and just want to do the best we can for our customers.\u201d<\/p>\n\n\n\n

This winning approach has propelled GSA Courier to a long track record of success supporting SRP\u2019s Mail Services department. The full-service courier and mail consolidation company is one of SRP’s Supplier Diversity partners<\/a>.<\/p>\n\n\n\n

GSA Courier: founded with the spirit of service<\/h2>\n\n\n\n

Phillip and his wife Carmen, who serves as CEO, are certainly familiar with success. Phillip earned his Bachelor of Science from the University of Nebraska Lincoln and is a former college and professional football player turned sales, and now operational, executive. Carmen is equally impressive, having served in the military for 25 years, including tours of duty in Iraq and Afghanistan.<\/p>\n\n\n\n

In fact, it was Carmen\u2019s background in transportation while serving her country that inspired her to purchase the GSA trade names from the prior owners who started the business in 1996. Since that time, they\u2019ve grown the company to about 30 employees with 40 vehicles serving customers in Maricopa County.<\/p>\n\n\n\n

\u201cWe\u2019re dedicated to delivering great pricing and great services,\u201d said Phillip. \u201cWe stand behind what we do, and we do it well.\u201d<\/p>\n\n\n\n

SRP\u2019s Mail Services team knows this to be true, having worked with the company for decades. The work is bid out every three years, and GSA Courier continues to work with SRP to save the company money through their routing services.<\/p>\n\n\n\n

This commitment has been especially important to SRP during the COVID-19 pandemic.<\/p>\n\n\n\n

SRP Mail Services Manager Sam Cutruzzula explained, \u201cThe pandemic immediately changed our processes and timing for pickup, transporting and delivery of mail and packages. The flexibility GSA Courier provides continues to serve a critical function in our focus on exceeding customer service goals.\u201d<\/p>\n\n\n\n

Preparing for future generations<\/h2>\n\n\n\n

Like SRP and all businesses, the pandemic affected business operations for GSA Courier as well. Fortunately, smart planning has prepared them to weather the storm. <\/p>\n\n\n\n

Phillip said, \u201cIt hasn\u2019t been as difficult for us as it has been for some other businesses. We are diverse in what we do, and we laid the groundwork to be strong. You prepare for war in a time of peace.\u201d <\/p>\n\n\n\n

They\u2019re also preparing their company for the next generation. Two of Carmen and Phillip\u2019s children are currently employed in roles with the company. <\/p>\n\n\n\n

\u201cTara, our daughter, is the operations manager, and Caleb, our son, is the night manager,\u201d said Phillip. \u201cThey\u2019re learning to be able to keep the company going at some point.\u201d <\/p>\n\n\n\n

Partnering with SRP for over two decades<\/h2>\n\n\n\n

The family also feels positive about having SRP as an ongoing partner. Technically, they inherited the contract with the buyout of the trade names in 2004. But they\u2019ve forged their own way and, through their own hard work, continued to win SRP\u2019s business in the nearly two decades since. <\/p>\n\n\n\n

Explained Phillip, \u201cWe got engaged with the Supplier Diversity team and began developing a relationship [with them] after we purchased the company, so it was a little different for us. We have worked with a lot of diverse supplier teams over the years, and I am here to say that the SRP team\u2019s commitment to diverse suppliers has been one of the highest I have seen. A lot of companies do a lot of talking about it, but SRP is about it.\u201d <\/p>\n\n\n\n

In the end, Phillip and the team at GSA Courier always go back to those three simple words \u2013 positive mental attitude \u2013 or, as they call it, PMA.  <\/p>\n\n\n\n

\u201cIt\u2019s very difficult in business, so staying positive and doing the best you can by your customers and employees, that tends to come back to you.\u201d <\/p>\n\n\n\n

Learn more about SRP Supplier Diversity<\/strong><\/h3>

For more information, please visit the SRP Supplier Diversity webpage. <\/p><\/div>

READ MORE<\/a><\/div><\/div>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Meet the family behind GSA Courier — a local Phoenix courier and delivery service and SRP Supplier Diversity partner. Thanks to their commitment to service. <\/p>","protected":false},"author":3,"featured_media":6500,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_has_post_settings":[],"iawp_total_views":40,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[2],"tags":[15,44,98,60],"hashtags":[],"class_list":["post-6498","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-community","tag-black-history-month","tag-local-business","tag-phoenix","tag-small-business"],"acf":[],"yoast_head":"\nGSA Courier: SRP Supplier Diversity Spotlight | SRPconnect Blog<\/title>\n<meta name=\"description\" content=\"The Bates Family of GSA Courier share the three words that drive their family-run business. 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