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Our commitment to safety and security

Any time a power grid-related event makes news headlines, customers may be left wondering about the reliability of our grid here in Arizona

With over a century of experience in power and water delivery, our community-based company has had to face many changes and challenges. However, while times have changed, our priorities haven’t.  

Our core priorities 

  • Safety: Ensuring the safety of our customers, employees and communities. 
  • Security: Protecting our power grid and water delivery systems. 
  • Reliability: Providing dependable and affordable power. 

Embedded safety and security culture  

At SRP, safety and security are integral to our culture. Every employee undergoes ongoing, mandatory security and safety training from day one. These protocols and best practices are ingrained in every aspect of our operations.

Preparedness and response 

We have comprehensive disaster response plans that we continually update to address potential threats to the grid. As cyberattacks on infrastructure become more sophisticated, our prevention and response strategies evolve accordingly. 

Compliance and collaboration 

SRP adheres to industry regulations and collaborates with industry and government partners to enhance information sharing, coordinated incident response and critical infrastructure protection. 

Commitment to security 

We take threats to critical infrastructure and customer information seriously, employing industry-standard practices to mitigate exposure and ensure resilience against potential impacts. 

By prioritizing safety, security and reliability, SRP remains committed to delivering exceptional service and protecting our community’s vital resources. 

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